Launched in 2011, CrowdStrike® is a multi-billion dollar cybersecurity company. It provides cloud workload and endpoint security, threat intelligence, and cyberattack response services. It has also been involved in the investigations of several high-profile cyberattacks. As a leader in cybersecurity, CrowdStrike is widely recognized for delivering top-notch cybersecurity technologies and services, setting the standard for innovation and effectiveness.

Reveald launched in 2021 as a provider of managed security services for mid- to large-sized enterprises. Reveald’s initial focus was on providing end-to-end management of legacy endpoint security solutions, removing an expensive burden for large, complex organizations.

Since Reveald launched in 2021, it has transitioned from a tactical service provider to a strategic security partner. This brought opportunities for new, higher-value services and Reveald embarked on a mission to help its customers achieve mature security operations, moving from highly reactive processes to a more proactive and predictive state.

In 2022 Reveald incorporated CrowdStrike Falcon® LogScale into its family of service offerings, allowing Reveald to expand beyond managed detection and response (MDR) into managed security operations center (SOC) services.

Reveald also saw the power of the Falcon data and APIs. By tapping into Falcon for endpoint detection and response (EDR) telemetry, asset metadata, and vulnerability data from Falcon Spotlight, Reveald was able to deliver an entirely new solution for continuous threat exposure management (CTEM).

While Reveald’s teams are experts at deployment, configuration, and management of endpoint protection and other solutions, they encountered challenges in scaling their team to deliver real-time investigation and response for their clients. As Reveald began to expand its offerings and customer base, they identified challenges they needed to overcome:

• Lack of visibility. Legacy tools provided a very narrow view of the assets and activities within an organization, limiting their ability to find assets, and to identify and understand threats quickly.
• Poor control. In order to improve security, Reveald needed the ability to deploy, manage, and configure security controls remotely, across the organization.
• Scale. As Reveald’s customer base expanded, they quickly realized that the legacy tools they were using didn’t provide the necessary capabilities to automate and scale their operations in a cost-effective manner.

A large public-sector organization hired Reveald to help execute its multi-agency migration from a legacy endpoint protection solution to CrowdStrike Falcon. As a result of this effort, Reveald saw that the simplicity and open APIs provided by the Falcon platform would make it easier to scale operations and manage its expanding customer base. To make things even better, CrowdStrike provided an easy pathway for Reveald’s team of analysts to become experts in the Falcon platform.

Based on this positive experience, Reveald partnered with CrowdStrike Falcon Complete to develop and deliver joint managed services, where Reveald’s Fusion Center team provides white glove service and day-to-day management in close collaboration with Falcon Complete, which provides 24x7 threat hunting, investigation, and real-time response at scale.

Reveald incorporated two key CrowdStrike products into its suite of subscription service offerings: CrowdStrike Falcon Complete and CrowdStrike Falcon LogScale.

• CrowdStrike Falcon Complete is a full suite of CrowdStrike’s managed endpoint threat and identity protection offerings with expert monitoring and remediation. It is the industry’s only surgical remediation capable of carrying out the entire response, including full cleanup and restoration without costly reimaging or downtime. Falcon Complete’s continuous platform management, agent maintenance, and rigorous control configuration and optimization leads to a deep understanding of a client’s environment. Falcon Complete is a key part of Reveald’s Endpoint Defense Management 360° (EDM360°, described below).
• CrowdStrike Falcon Logscale elevates the CrowdStrike Falcon platform with a centralized log management strategy that focuses on deriving insights from log data and helping organizations easily access, ingest, store, and analyze the client’s critical and always-growing amount of information. Falcon Logscale is integral to Reveald’s Cyber Defense Management 360° (CDM360°, described below).

Reveald’s subscription service plans are built on the Reveald Epiphany Intelligence Platform and provide services from expert analysts in Reveald’s Cyber Fusion Center, in conjunction with CrowdStrike Falcon Complete and Crowdstrike Falcon LogScale:

• Reveald Endpoint Defense Management 360° (EDM360°) provides managed services for CrowdStrike Falcon Complete, which provides managed detection and response (MDR). Reveald’s Fusion Center experts act as a liaison to the client and deliver proactive management, onboarding, planning, configuration, optimization, monitoring, triage, investigation, and hands-on response to cyber threats in close collaboration with the Falcon Complete team.
• Reveald Cyber Defense Management 360° (CDM360°) provides managed security operations powered by CrowdStrike Falcon LogScale. Reveald’s Fusion Center analysts deliver triage, investigation, and response to cyber threats, as well as management, monitoring, and tuning.